A Bridge to your Family's Future

Program Policies


Safety Policy

What items are not allowed inside the access centre?

For the safety and security of all program participants, we do not allow items such as cell phones, video cameras, tape recorders, computers, cassette players, DVDs, weapons, sharp objects, inappropriate toys such as toy guns, and other items deemed inappropriate by the Centre.
Digital cameras are not allowed, but disposable cameras are permitted.

If supervised access is no longer required, can you provide supervised exchanges?

You can use our program for exchanges, as well. All you need to do is to provide our centre with your new court order and to sign a new contract with that specifies the frequency, duration, and conditions of the exchange visit.

Who can use supervised access centres?

Families can use supervised access centres if:

  • they have a court order for supervised visits and exchanges

  • there are concerns about the safety of the child and/or the parent

  • the visiting parent has a drug or alcohol problem or a mental health problem,

  • there has been a lengthy signed between the parent and child

  • there is a risk of abduction

How do supervised access centres ensure the safety of families, staff and volunteers?

Safety measures include, but are not limited to the following:


  • staggered drop off and pick up hours

  • client arrival and departure supervised by staff and/or volunteers

  • children monitored by staff and/or volunteers at all times during visits

  • outdoor play area, if available, always enclosed and directly attached to the premises

  • a close liaison by staff with the local police

  • security checks of volunteers and staff always conducted before employment

  • staff trained in First Aid and CPR (Cardio-Pulmonary Resuscitation)

  • First Aid kits available at all sites

Can I take pictures of my children during a supervised visit?

Cameras for still photography are permissible unless the court order states otherwise. Digital cameras are permitted, however only staff will be permitted to take photographs.