A Bridge to your Family's Future

Frequently Asked Questions


What if I have no income and my common law partner supports me financially?

Your fees will be determined based on the total income of your family.

What if I cannot afford to pay the user fee?

Please submit your request for special consideration in writing to the attention of the Program Director and your situation will be reviewed.

Are there any fees involved with using the access program?

Yes, there is an Application fee of $150. This fee is non-refundable and must be paid prior to the intake interview. There is also a $30 per 2 hour visit fee, $20 per 1 hour visit fee, and $15 per one or two way exchange.

How can I pay the fees?

You may pay electronically by interact e-transfer or credit card (Mastercard, Visa or American Express). Cash will not be accepted on site.

Am I entitled to a refund of the Application Fee if I decide not to use the program?

No, if you decide not to participate in the program, you are not entitled to a refund. The Application Fee is non-refundable in all circumstances.