A Bridge to your Family's Future

Supervised Access Services Application Process

Declining Cases

Our centres reserve the right to decline or refuse cases, cancel or terminate visits if any of the following occurs:

  • Parents do not provide the required personal information or fail to sign the necessary documents
  • When the children are Crown Wards
  • When we conclude there are safety risks we cannot manage
  • A violation of the service agreement
  • Parents decide to withdraw from our services for their own reasons
  • The visiting parent misses three consecutive visits or a pattern of inconsistent visits emerges
  • A parent arrives late for their visit or exchange
  • The visiting parent arrives under the influence of alcohol or another substance
  • A Children’s Aid Society becomes involved in the case